CUSTOMER SERVICE

All of our customers are assigned an account or project manager (& team) to guarantee that they receive the same high level of service for which we have become renowned. Piping material demands are serviced by our national network of over 170,000 sq. ft. of strategically located warehousing and distribution centres.

Each site comprises of custom built warehousing and distribution facilities housing a wide and diverse range of specialist components ready for prompt despatch.

More than 10,000 tonnes of Pipe, Fittings, Flanges, Self Reinforcing Outlets, Stud-bolts, Gaskets and associated products are available ex-stock and can be despatched anywhere in the world within a maximum of 24 hours.

Orders and documentation are processed electronically and because we have the capability and resources to manage every aspect of the logistics, delivery is fast, efficient and “right first time”.

Our fully integrated ERP software allows us to report ‘Real Time’ delivery progress of ordered materials.

OUR UK LOCATIONS

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Alcester Head Office

3 Kinwarton Farm Road Arden Forest Industrial Estate Alcester Warwickshire B49 6EH United Kingdom
Tel : +44 (0)1789 761212
Fax : +44 (0)1789 761222

Ellesmere Port

Unit 5 Hoyer Industrial Estate South Road off Bridges Road Ellesmere Port South Wirrall CH65 4LB United Kingdom

Tel : +44 (0)151 357 3322
Fax : +44 (0)151 357 1334

Glasgow

3 Buccleuch Avenue Hillington Park Glasgow Scotland G52 4NR

Tel : +44 (0)141 882 4611
Fax : +44 (0)141 883 0826

Thornaby-on-Tees

99 Sadler Forster Way Teesside Industrial Estate Thornaby-on-Tees Cleveland TS17 9JY United Kingdom

Tel : +44 (0)1642 750009
Fax : +44 (0)1642 750044

Aberdeen

Hareness Road Altens Industrial Estate Aberdeen AB12 3LE

Tel: +44 (0)1224 241640
Fax: +44 (0)1224 241641